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Questions, Answered

Questions About Your House Cleaning Service

Choose weekly, biweekly, every three weeks, or monthly cleaning. You can check the included tasks and starting prices, or find answers to your questions below.

01

Start Here

Choosing the Right Clean

Compare the tasks you need, then choose one-time or recurring service.

What Is the Difference Between Recurring, Deep, and Move-in/Move-Out Cleaning?

Recurring House Cleaning helps keep your home clean between visits. A Deep Clean gives buildup, baseboards, fixtures, doors and overlooked spots extra attention. Move-In/Move-Out Cleaning is for an empty home and includes the inside spaces listed on our move-cleaning checklist. See the full room-by-room comparison on our cleaning checklist.

Does Greater Phoenix Cleaning Offer Weekly and Biweekly House Cleaning in Phoenix?

Yes, we offer both in Phoenix. Biweekly means a visit every two weeks. Tell us your address, home size, preferred schedule and which rooms need cleaning. We’ll check availability and go over the cleaning and price with you. Compare recurring schedules or request a recurring quote.

How Do I Choose a House Cleaning Service for My Home?

We'll agree on what to clean and the price before we visit. Ask for current proof of insurance, read recent reviews for patterns in reliability and how problems were handled, and check the policy for a missed task. Compare the first-visit and ongoing prices, not just the lowest advertised starting rate. Look for a team that covers the work you need, fits your schedule and budget, and follows through. Use our cleaning checklist and recurring cost comparison as reference points.

How Often Should I Schedule Recurring House Cleaning?

Choose by how much cleaning you want to do between visits. Consider weekly service if pet hair, busy kitchens, children, or frequent guests leave you catching up before the week ends. Biweekly may fit if you can handle light upkeep between visits. Monthly may fit a lightly used home if you are comfortable doing more yourself. These are practical starting points, not a rule for every home. Compare weekly and biweekly cleaning.

Can I Add the Inside of Appliances, Cabinets, or Windows?

Yes. Tell us which extras you need, and we’ll agree on the work and price before starting. Review the current add-on list or call us about a surface or task you do not see.

02

Cleaning Day

What Happens During Your Visit

Plan access, supplies and pet arrangements before your visit.

Do I Need to Be Home During the Cleaning?

You don’t need to be home. The office arranges access after booking. You’re welcome to join the final checklist pass. We take before-and-after photos of every job.

Do I Need to Provide Supplies or Equipment?

No. Your cleaner brings all of their own supplies and equipment, so you don’t need to provide anything.

How Should I Prepare for the Appointment?

Clear floors and surfaces let us spend more time cleaning instead of moving belongings. Secure private documents and valuables, tell us about delicate surfaces, and place pets wherever they will be most comfortable while equipment moves through the home.

How Do You Plan My Visit?

We confirm the cleaning plan and arrival window before every visit.

Are You Pet Friendly?

Yes. Tell us your pet’s name, temperament, and whether a door or gate must stay closed. If your pet is anxious around vacuums or unfamiliar people, a comfortable separate room is usually easiest for everyone.

03

What You Can Expect

Trust, Safety, and Policies

Review screening, insurance and service policies before booking.

Are Your Cleaners Background-Checked and Insured?

Yes. Every cleaner passes a criminal background check before their first job. Every cleaner carries their own general liability insurance, and Greater Phoenix Cleaning carries its own general liability policy up to $2 million. Certificate of insurance available on request.

Will I Get the Same Cleaner Every Time?

Yes. We schedule the same cleaner every time.

What If Something Was Missed?

If we miss anything, let us know within 24 hours of your clean and we’ll send the crew back to fix it at no charge.

What Is Your Cancellation and Rescheduling Policy?

Rescheduling is always free. Cancelling with at least 24 hours’ notice is also free. A cancellation inside 24 hours—or a lockout when the team arrives—carries a $50 fee because the route and cleaner time have already been reserved.

Is There Anything You Do Not Clean?

For health and safety reasons, we do not handle bodily fluids, pet waste, active infestations, or hazardous materials. We do not move heavy furniture or appliances, climb beyond a two-step ladder, or perform exterior work requiring specialty equipment. Ask before the visit if a task is unusual.

04

Pricing Details

Pricing and Payment

Here’s how pricing and payment work.

How Much Does House Cleaning Cost in Phoenix and Scottsdale?

Recurring cleaning starts at $180 per visit. Weekly, biweekly, every three weeks, or monthly. Request your flat quote before booking.

Do Recurring Clients Pay Less?

Yes. Recurring visits are priced below comparable one-time work, and more frequent service generally costs less per visit because less buildup accumulates between cleanings.

How Does Payment Work?

We accept credit and debit cards. A card authorization may appear the day before service, but funds are not captured until after the cleaning is completed.

Will the Price Change After the Team Arrives?

Not without a conversation and your approval. If your home needs more work than we discussed, we’ll explain the difference and get your approval before doing anything extra.

Do You Clean Just One Room?

Yes, we clean single rooms and studios. Recurring cleaning starts at $180 per visit. To see your price, try our price estimator or send your home’s square footage on our quote form.

Do You Speak Spanish?

Yes, some of our team speaks Spanish. Call or text (623) 400-8372. Texting is easiest if you’d like to write in Spanish.

How Far Ahead Can I Book?

You can book up to 3 months out. Request your date on our quote form and we’ll confirm it, or reach us by call or text at (623) 400-8372.

05

More Than House Cleaning

Airbnb, Commercial, and Post-Construction

Need help with a business, rental or building project? We start commercial and post-construction quotes with a free walkthrough. For Airbnb turnovers, tell us about your property and we’ll quote a price per clean.

Airbnb & STR

Can You Manage Turnovers From Our Booking Calendar?

Yes. We can monitor the shared booking calendar, schedule each turnover, reset and stage the property, report damage or low supplies, and flag maintenance before the next guest arrives.

Explore Airbnb Turnovers →
Airbnb & STR

Do You Handle Same-Day Turnovers, Linens, and Restocking?

Same-day turnovers depend on the available time between checkout and check-in and our confirmation of a crew for that window. Beds are made with the linens you provide, and consumables are replenished from the property’s existing supply. We confirm any laundry arrangements separately.

Request My Per-Turn Rate →
Commercial

Can Cleaning Happen After Hours?

Yes. Tell us when your business is open and when cleaning would be easiest. We’ll plan visits around your staff and customers.

Explore Commercial Cleaning →
Commercial

How Is a Commercial Cleaning Quote Created?

We start with a phone conversation about your property and cleaning needs. Walkthrough appointments are typically available within 24 to 48 hours, subject to confirmation. Your company representative and our commercial team lead walk the property together. We then email a customized proposal and, once accepted, send an agreement for e-signature with the full scope and checklists.

Request a Free Walkthrough →
Post-Construction

Do You Clean Renovations As Well As New Construction?

Yes. The project may be a kitchen renovation, full remodel, tenant improvement, or ground-up build. During the walkthrough, we’ll look at the dust, residue and finishes, ask what work is still going on, and discuss access and your handoff date.

Explore Post-Construction →
Post-Construction

Is Debris Hauling or Hazardous Cleanup Included?

Debris hauling and hazardous-material cleanup are not included in the cleaning scope. Our specialty is detailed cleaning of finished surfaces. Describe paint, adhesives and other residue during the walkthrough so we can confirm suitable methods and the work we can perform.

Request My Project Bid →

A Cleaner Home Is One Call Away.

Call, text or request a quote. We’ll confirm your cleaning tasks, price and availability.

Contact us during business hours: Mon–Fri 8am–8pm, Weekends 8am–6pm.

Rated 4.9 On Google

What Customers Say

Read Selected Google Reviews

Google★★★★★
“I genuinely don't even know where to begin...this was, without exaggeration, the most exceptional cleaning experience I have ever had.”
Google review
Google★★★★★
“The team that came to our home was professional, communicative and thorough!!! Can’t say enough good things!! We are SO happy with the outcome.”
Google review
Google★★★★★
“The crew did an amazing job! They were on time and got my house back to perfect.”
Google review
Google★★★★★
“I have had other people clean my house but I don’t think it has ever been cleaner. A very thorough excellent job!”
Google review

Google Reviews

4.9 stars · 71+ Google reviews

4.9

4.9 stars from 71+ Google reviews. Read our reviews on Google.

Read Our Google Reviews ↗
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