Privacy Policy
Effective August 20, 2026. This policy explains what we collect, why we use it, and the choices available to you.
What We Collect
When you call, text, email, or send a website form, we collect what is needed to provide a quote and schedule your cleaning: your name, phone number, email, service address, and home details you share. Payment information is handled by our payment providers when applicable. Our website uses Umami and Google Analytics 4 to measure visits, traffic sources, page performance, and non-sensitive interactions such as calls, texts, and successful form submissions. We do not send form contents, names, email addresses, phone numbers, service addresses, or message text to analytics providers.
How It's Used
To quote, schedule, confirm, and perform your service; to send appointment communications by phone, text, or email; and to keep internal records of work performed. If you text us, replies come from the same business number. We do not sell or rent your personal information. Ever.
Website Analytics and Cookies
Website analytics and Meta advertising are separate optional choices in Cookie Preferences. Analytics cookies help us understand website use and conversion performance. Meta advertising cookies let Meta receive page visits and successful inquiry events to help measure our ads and build audiences for relevant Greater Phoenix Cleaning advertising on Facebook and Instagram. Meta may process website URLs, browser and device information, IP addresses, and cookie identifiers under its Privacy Policy. We do not enable automatic advanced matching or send your form contents, name, email address, phone number, service address, or home-entry instructions through our Pixel or Conversions API events.
Meta Pixel loads only after you allow Meta advertising. For accepted inquiries with that permission, our server also sends the event through Meta Conversions API with the same event identifier to avoid double-counting. Previous analytics consent does not grant advertising consent. Decline Optional leaves both off; Save Choices saves your individual selections. You can change or withdraw your choices using Cookie Preferences in the footer. A Global Privacy Control signal keeps Meta advertising off. Recruitment pages do not use the customer advertising Pixel. Withdrawing permission stops future collection of advertising events; it does not delete information already received by Meta. We do not enable Google advertising storage through these choices.
Who Processes Your Information
Service providers acting on our behalf may process information only as needed to provide scheduling, customer relationship management, communications, website hosting, analytics, payment processing, and cleaning services. Cleaning teams receive only the appointment information they need. We do not sell or rent personal information or leads.
Mobile Messaging Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Choices and Consent
Where a form offers SMS consent, transactional and marketing choices are separate, optional, and unchecked by default. We use each selection only for the message category chosen. Marketing consent is not a condition of purchasing goods or services. Message frequency varies and message and data rates may apply. Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to revoke consent. Reply HELP for assistance, email info@greaterphoenixcleaning.com, or call (623) 400-8372. We honor reasonable revocation requests through any method that clearly communicates the request.
Retention and Security
We retain information only as long as reasonably necessary for the purposes described here, to provide services, maintain business and consent records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and physical safeguards, but no transmission or storage system is guaranteed to be completely secure.
Children and Policy Updates
Our services are not directed to children under 13, and we do not knowingly collect their personal information. We may update this policy; the effective date above will identify the current version. Material changes will be posted on this page.
Your Choices
Ask us what we have, ask us to correct it, or ask us to delete it — email info@greaterphoenixcleaning.com or call (623) 400-8372. Reply STOP to any text to opt out of messages.
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